In short I had an issue with yet another order however between Mr. Lopez (Brand Manager) & Mr. Tave (C.O.O) they were not only prompt in their response to the matter, but Mr. Tave provided a coherent & most importantly (honest) explanation of what had occurred. My order was expedited & came with a bonus gift to accommodate for the mixup! Day One's customer service is both professional & goes above & beyond not to mention that the product itself is consistently refreshing, rejuvenating & brings a sense of calm & relaxation with every can! I also love the fact that they provide a (C.O.A) for all of their products so you can see the actual test results. I discovered them on holiday in CO over the fourth of July last year & I've been a faithful customer every since! I look forward to new flavors & as long as Day One remains consistent they'll always have me as a customer!
JC
03/01/2023
